Once you have the Fun Miles app, saving and enjoying Fun Miles is completely free. You can get a digital cardinstantly when you sign up in the app. If you prefer a physical card, it is available at participating companies for a small one-time administrative fee of just BBD6.

Getting started is easy! 

Download the Fun Miles App and register in just a few minutes. This gives you instant access to your free digital card.

If you prefer a physical card, you can get one at the Fun Miles office or at participating partners for a one-time fee of BBD 6.

• Download the app:
  Samsung (Android) or iPhone (iOS)

On funmiles.net or by clicking ‘Terms & conditions’.

Fun Miles sends its cardholders various mailings, including the monthly newsletter full of great offers, events and the latest fun news. If you do not want to receive these, you can unsubscribe by clicking the ‘Unsubscribe’ button at the bottom of the newsletter.

Reconsider, of course, because you would be missing out of a lot of free and fun benefits! In all seriousness, however, you always have the option to leave Fun Miles. Please contact our customer service to do so. Your card will be cancelled and your profile deleted.

If you forgot your password, click on "Forgot your password?" 
Enter your email address and click Next. 
Verify your email address (or enter your PIN).
Click Next, create your new password, and confirm it. 

Password Requirements: 

• Your password must contain at least 8 characters and include: 
• One uppercase letter
• One lowercase letter
• At least one number
• At least one special character (^ $ * . [ ] { } ( ) ? “ ! @ # % & / \ , > < ‘ : ; | _ ~)

You can now log in using your updated password. 

There are two ways to transfer your Fun Miles:

1. 1. Use the 'Transfer Miles' feature in the Fun Miles app (quick and easy):
2. - Open the Fun Miles app
3. - Go to the Account tab
4. - Select Transfer Miles
5. - Enter the required details
6. - Tap Transfer to complete the transaction

This is a free service and can be used to transfer miles between accounts, including your own. 

2. Contact Customer Service

If you need assistance, you can contact our customer service team. They will be happy to help you transfer your Fun Miles from your old account to your new one.

This varies per partner company. Please ask the partner in question for more information.

In most cases, you will receive your Fun Miles direct after your purchase, or one day later. There are a few exceptions. Fun Miles that you save with your bank’s Smart Card (MCB/MCBB/CMB/WIB) are added to your balance once a week, and Fun Miles from ENNIA are added once a month.

Regular Fun Miles from Kooyman will be added to your balance in second week of the following month. (If you’ve purchased something in March, for example, you will receive the Fun Miles in the second week of April.) Kooyman Mega Miles (extra Fun Miles based on your purchase amount) will be added in April, July, October and December.

The Kooyman birthday e-mail gives you 4x extra Fun Miles on your first purchase after receiving it. This e-mail is sent on the Monday of the week of your birthday and is valid for 30 days. 

To receive this e-mail, make sure you meet the following requirements:

• - You have opted in to receive promotions
• - (In your profile, check: “Yes, I want to receive fun offers and promotions from Fun Miles and its partners”)
• - Your profile includes a correct e-mail address
• - You have completed at least 2 transactions at Kooyman in the past 12 months

Note: Kooyman Pro's and managed accounts are not eligible for this promotion.

How to check your profile: 
Open the Fun Miles app → go to Account → tap Edit Profile

To change your personal information, open the Fun Miles App. Go to the Account tab, tap Edit Profile, and update your information there.

If you have found a Fun Miles card, please drop it off at the Fun Miles office (Curaçao and Aruba), or at the service desk at Kooyman (Bonaire and St. Maarten). We will get in touch with the cardholder in question.

Theoretically, your Fun Miles can expire. But it’s easy to prevent this: just remember to use your Fun Miles card at least once a year by saving or redeeming at any of our partners. Your Fun Miles will be safe - and chances are that you’ll have fun in the process!

Yes, you can enjoy Fun Miles on Aruba, Bonaire, Curaçao, St. Maarten, and Barbados. Find listings of the local Fun Partners in the app. Whenever you travel to one of these islands, change your island in the app’s settings to see the local Fun Miles partners.

This is possible, for instance when you’ve returned an article and your Fun Miles have been deducted from your balance, or when new Fun Miles haven’t been added to your balance yet. 

With a negative balance, you can still save Fun Miles, but not redeem them.

Yes, Fun Miles and its partners treat you to extra Fun Miles quite often. For example: gas stations may reward you with 2x Fun Miles on fixed days. At Kooyman, you can earn up to 5x Fun Miles, depending on how much you spend. And there are lots of specials and campaigns that involve extra Fun Miles. Follow us on social media to stay up-to-date on the latest news.

If you card is torn or otherwise damaged, you can request a duplicate.
On Curaçao, you can do so for just f 5,30 at Multi-Post on Orionweg 10 in Zeelandia (next to Burger King). Just drop in, and you’ll have your duplicate card within five minutes.
On Aruba, duplicates can be requested at the Fun Miles office at Sun Plaza Mall. (For corporate users only.)

On Bonaire, you can do so for just $3 at Multi-Post on Kaya Industria 2. Just drop in, and you’ll have your duplicate card within five

We are here for you! Message us through the Fun Miles app, on WhatsApp (+1 246 850 8803), on Facebook, via email , or on funmiles.com (click ‘contact us’).

You can easily check your Fun Miles balance in the Fun Miles app. Simply log in to view your current balance.

1. 1. Go to Account.
2. 2. Click on Forgot PIN.
3. 3. Enter your date of birth.
4. 4. Click Next.
5. 5. Choose and confirm your new PIN.

At many of the island’s leading businesses! Just look for the Fun Miles door stickers. For an up‑to‑date overview of all partners, click here.

When you return an item, the Fun Miles you earned from that purchase will be deducted from your Fun Miles balance. 

Yes. For your convenience, it is nearly always possible to pay partially with Fun Miles, and partially with money.

For great products and services at many Fun Miles partners. Shopping, food, travel, health & beauty, hardware & materials, fuel, movie & event tickets and much more. See the partner tab in the app or the Fun Partners page on funmiles.net for more info.

You will receive Fun Miles whenever you make a purchase at participating companies. Just hand the cashier your Fun Miles card. Your Fun Miles will be added to your balance automatically.

I’ve saved some Fun Miles; how do I redeem them?

Redeeming Fun Miles for fun things is easy: just hand the cashier your card, enter your PIN and you’re done.

Only to save Fun Miles. To also be able to redeem them, and to enjoy the full benefits, you will need to register your card. This is free.

• With your Fun Miles card, you can start saving Fun Miles immediately.
• To be able to redeem Fun Miles, you need to register first. You can do so by downloading the Fun Miles App. It’s free and easy!

Whatsapp:                                      +5999 560 3300

Telephone  numbers: Aruba          +297 588 9947                                                                                         
                                   Bonaire        +599 717 4444 
                                   Curacao       +599 9 465 3300
                                   St. Maarten  +1721 543 3301
                                   Barbados     +1 (246) 850-8803

Email: info@funmiles.net